1. Introduction
Welcome to BharatFleet's Privacy Policy. We are committed to protecting the privacy and security of your personal information. This policy describes how we collect, use, process, and disclose your information when you use our website, services, and applications (collectively, "Services").
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our Services.
2. Information We Collect
We collect various types of information to provide and improve our Services, including:
- Personal Identifiable Information (PII): Name, email address, phone number, company name, address, payment information.
- Fleet Data: Vehicle identification numbers (VINs), real-time location data, mileage, fuel consumption, maintenance records.
- Usage Data: Information about how you access and use our Services, such as IP addresses, browser types, pages visited, and timestamps.
- Device Information: Information about the device you use to access our Services, including device type, operating system, and unique device identifiers.
3. How We Use Your Information
We use the collected information for various purposes, including:
- To provide and maintain our Services, including real-time tracking, analytics, and QR solutions.
- To improve, personalize, and expand our Services.
- To communicate with you, respond to your enquiries, and provide customer support.
- To process transactions and send related information, including invoices and confirmations.
- To detect, prevent, and address technical issues and security incidents.
- To comply with legal obligations and enforce our terms and conditions.
4. Data Security
We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server facilities. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
You have certain rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request corrections to inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal data, subject to legal obligations.
- Opt-Out: You can opt-out of receiving promotional communications from us.
To exercise these rights, please contact us using the information provided below.
6. Third-Party Links
Our Services may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Last Updated: July 28, 2025
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@bharatfleet.com
Phone: +91 91112 88318
Address: Office No. 425, Vipul Business Park, Sector-48, Gurugram, Haryana 122001